Terms & Conditions

04-Apr-26

Welcome to Kosmos Healthcare (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website [kosmoshealthcare.apnadigitalsolution.com] and services. By accessing or using our site, you agree to comply with these Terms.

1. Eligibility
   • Our products are strictly meant for licensed chemists, hospitals, clinics, and healthcare professionals.
   • We do not sell prescription medicines directly to patients without a valid prescription.
2. Product Information
   • Product descriptions, pricing, availability, and images displayed on the website are for informational purposes only.
   • Product descriptions, pricing, availability, and images displayed on the website are for informational purposes only.
3. Orders & Payments
   • Orders are subject to verification and approval.
   • We may request additional documents such as Drug License, GST, and PAN for order processing.
   • Prices are exclusive of applicable taxes, duties, and shipping charges unless otherwise stated.
4. Returns & Refunds
   • Due to the sensitive nature of medicines, returns are not accepted, except in cases of defective or wrong product delivery.
   • Refunds (if applicable) will be processed as per our company’s internal policy.
5. Intellectual Property
   • All content on this website (logos, text, images, product information, design) is the property of Kosmos Healthcare and protected under applicable intellectual property laws.
6. Limitation of Liability
   • We are not liable for any misuse, self-medication, or unauthorized distribution of medicines purchased from us.
   • Always use medicines under the guidance of a registered medical practitioner.
7. Governing Law
   • These Terms shall be governed by and construed in accordance with the laws of India.
   • Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.